The ESFA have released the first in-year QARs based on the ILR data submitted in R10 and we've updated PICS to reflect the changes to the calculations.
Please read our blog post for the full implication of the changes and links to the ESFA guidance.
The next stage of our Phone system upgrade has arrived a little earlier than planned and, unfortunately, we have little control over the switch over date and time.
This means that at some point tomorrow, 2nd July, between 10am and 3pm, we will be without phone connections for 30-60 minutes. We are very sorry for this inconvenience, but emails will be working fine during this period and we will of course be back to full operation as soon as we can.
Thank you for bearing with us through this system migration.
The new academic year, starting 1st August, will, as usual, bring a new version of the ILR. We will update PICS to handle the new form fully by mid-August and some changes may be available before then, e.g. to help with preparing your carry-over learners. We’ll put out further details in mid-July but be assured we are well advanced with our preparations. We also advise you to take a good look at the new ILR documents available from the ESFA – the changes are few but in some cases significant.
For a general refresher, or if you are new to cross year working in PICS, this section in our help outlines the principles and will be updated with the new year specifics in due course. You can also contact our support team as usual on email@example.com.
Customers who use our LRS web service may receive an email from the LRS asking them to update their security certificate. For details on how to perform the update, please see our guidance on How to update your LRS web service certificate.
We are pleased to announce the release of our new online course, PICS AdHoc Reporting. The content of this course includes a detailed introduction of how AdHoc works, along with how to get the most out of your bespoke reporting in PICS by producing both spreadsheet and interactive pivot table outputs.
The course includes a series of lessons using videos, documentation, and other resources to support your learning experience. Each registration on the course lasts for 3 months, giving you plenty of time to make full use of the content.
Please be aware that there could be some disruption to our phone service on Tuesday 18th June, as our current system is due to be replaced on that day. We’ve been advised that any disruption should be very minor, but we wanted to forewarn you.
Our key phone numbers will remain the same but you may notice differences in the way that your calls are handled. And yes, we’ll finally have on-hold music!
A further reminder will be issued on Monday 17th June.