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Reduced support service on Friday 30th June

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This Friday, 30th June, we will be holding an an all-staff, in-person meeting to review and celebrate the achievements in the last year since PICS became an Advanced product and to look ahead at the opportunities for the year ahead.

This means, however, that we can only offer a limited support service. There will be no telephone support that day, and limited email/chat support between 10:30 and 15:30.

If you have an urgent support request, please email this to  and we will triage these accordingly. Please include the word 'urgent' in the subject to make it easier for us to pick up on these.

We thank you for your patience during this one-off event.