Important information for customers using our bksb integration

If you are now using the PICSWeb integration with bksb, having migrated from the legacy Desktop PICS-bksb integration, please make sure that the Databridge has been switched Off in bksb admin options.

Using both the Databridge and the new integration could impact how the two systems synchronise data, and is therefore not supported.

To switch off the the Databridge, log in to bksb as an administrator and go to the Admin Options (1) > Databridge Settings (2) page. In this page, use the State toggle (3) to switch the databridge Off.

Remember to Save Settings once you are finished.

Further guidance on using the bksb integration is available in our Online Help.