Product Support

When PICS is installed your involvement with Pellcomp does not come to an end. Here at Pellcomp we are enormously proud of the level of after care we offer our users, for many of you this will start with our support team.

Our support team is highly trained and accomplished with all Pellcomp products, for any questions, advice or problems then please don’t hesitate to telephone or email.

In 2014 we answered over 14,000 calls, 90% of which were answered in the first 10 seconds. We can offer this level of service because our support staff are in house professionals, we don’t and won’t outsource our support.


Dedicated Support Staff


Calls Per Year


Calls answered within 10 seconds