New Features

  • Hosting: Added the ability to use the Google Authenticator App for two factor authentication in Pellcomp Hosting.
  • Imports and Exports: A new version of the ILR exporter has been released for 2019/20 ILRs. While the ILR files produced will remain the same, the process now uses much more modern code which can be used in future products.
  • Misc Tools, PICS Main: PICS now includes a LARS data extract from the 2019 LARS reference data. This will be used in future releases to provide accurate funding and reports.
  • PICS Main: When a learning start date postcode is entered which is in a devolved area, PICS now defaults the SOF field to the correct value, or warns if the SOF already selected is not valid for that area.
  • PICS Main: A new extract of the OfQual register is available – taken 14/10/2019


  • AdHoc: Selection Criteria and Output fields have been added for data change logs for Applicants, Organisations, Officers and CRM Activities.
  • AdHoc: It is now possible to output the extra fields defined in Form Capture Manager as part of the FCA Forms output.
  • Claims and Profiles: The ESF Contract Manager now uses data from the 2019 FIS dataset where applicable.
  • Claims and Profiles, Reporting: Funding Calculations in PICS now use the organisation related reference data from the 2019 FIS.
  • eAssessor: There was a bug caused by outdated libraries causing this application to crash on start up in iOS. Now fixed.
  • Misc Tools: The FIS reference data now includes the DAS Disadvantage uplift data. This will be used by the PICS funding calculations in a later release.
  • PICS Main: The LRS web service functions “Process Learner with LRS” and “Get PLR for Learner” will show an error immediately if the LRS client certificate has expired. Please see our blog post for instructions on how to obtain your new LRS certificate.
  • PICS Main: LARS v6.0.0 : 9 Oct 2019 and ORGANISATION v3.0.0 9 Oct 2019 are now available in PICS.
  • Reporting: It is now possible to set a priority against data sets in the the Backup report in Schedulable Reports
  • Reporting: The Contract Report within Reports Switchboard now uses the 2019 FIS data extract for its Large Employer, Area Uplift and Disadvantage Uplift reports.
  • Reporting: The Claim History report now uses the 2019 FIS data set to report uplift values.

Data Patches
These are changes to the PICS Database structure to support future features. When they are available they will be announced as New Features or Improvements in the relevant Release Notes.

  • eAssessor, PICS Main: Various additional indexes to optimise database operations
  • PICS Main: New field added to pcContractActuals for ESF Supplementary Data Panel Date

Bug Fixes

  • Claims and Profiles: Budget Manager was excluding 24+ FM36 Apprentices from the figures shown against each plan when the option to split 19+ Apprentices by Age Band is selected. Now fixed.
  • Claims and Profiles: FM36 Funding Calculations in PICS now pay Completion Payments and Balancing Payments for Apprenticeship Standard Programme Aims based on the Achievement Date if the Actual End Date is within the 2019 academic year.
  • Claims and Profiles: The FM36 Funding Calculator now uses the learner’s age when they started their programme to determine eligibility for the waiver of small employer co-investment contributions.
  • Claims and Profiles, PICS Main: It is now possible to assign any devolved SOF to a new EAS item within the Earnings Adjustment Statement tool and via the ILR.
  • CRM and Applicants: UDF fields in CRM Mail merges could result in duplicate field names. Now fixed.
  • eAssessor: When partially completing a Learning Objective Scan, if you cancelled partway through, you would not be able to complete the remaining answers upon your return. Now fixed
  • Form Capture App: Merged documents are now protected from editing.Added support for multiple of the same signature using the old style bookmarks. This can be done by appending a number to the end of the form text e.g. SIG_LRNR1.

    Date questions could sometimes get stuck on a single 1899 date – Now fixed.

    Incorrectly cased bookmarks were not being replaced – Now fixed.

  • Imports and Exports: The ILR Importer was not assigning the correct PICS Group to Apprenticeship Standard learners. Now fixed.
  • Misc Tools: There was an issue where Importing XML ILR files that contain learner qualifications that don’t exist in Qualification Basedata would cause errors. Now fixed.
  • PICS Main: There was an issue where running a consortium export would give an error if activities have additional form answers. Now fixed.
  • PICS Main: The ability to show UDFs for framework and standard learners was missing. Now fixed.
  • PICS Main: ILR Validation rules regarding the Applies To date against ACT FAM records now validates against the Achievement Date for Apprenticeship Standard Programme Aims.
  • PICS Main: Saving an aim with a devolved combined authority SOF would give an error for FM10 Learners. Now fixed.