New Features

  • eAssessor, eDashboard: The popup forms for Dashboard have been updated to the common web application popup style. It is also now possible to filter the Learner List Widget to limit to learners with overdue reviews.
  • PICS Main: A new extract of the OfQual register is available – taken 20/05/2019
  • PICS Main: Additional LDM fields are now visible if the PICS working date is on or after 1st August 2019
  • Reporting: The Auto SMS / Email report has a new Report Type of “Milestones”.


  • AdHoc: Age Band output in AdHoc has been relabelled as “Age Band 16-18/19-24/25-49/50+”, to clarify the difference between this column and the “Age Band 16-18/19-23/24+” column. A new field “Age at Start” has been added to the Selection Criteria > Personal Details > Start / Qualification tab of AdHoc, allowing filtering of learners by their age on their Programme Start date.
  • CRM and Applicants: The template for Advanced Learner Loan – Learning and Funding Letters has been updated to the 2019 year version.
  • eAssessor, PICS Main: eAssessor could crash with errors related to “ADS Handles” when opening pages which take a long time to load. Now fixed.
  • Form Capture App: Windows FCA now displays a suitable error message when the PICS APIs licence has expired.
  • Misc Tools: Update log files are now pruned to only retain the last 7 logs when generating a new one while running updates.
  • PICS Main: The FM36 Funding Calculator was not using the original start date to determine a learner’s Funding Band or Employer Co-Investment rate. Now fixed. The Original Start date can now also be collected on the New Trainee screen for restarting FM36 Apprentices, and this field is used within the Apprenticeship Financial Details screen when calculating payments.
  • PICS Main: EDF Fields are now visible for Other Funding Learners on the ILR.
  • PICS Main: Qualification Plans can now be used to default the Subcontractor UKPRN of specific Component Aims. Defaulting DAMs has been added for 2019/20 ILR.
    The ILR Employment Record Apprenticeship Agreement ID will now be defaulted when adding an Apprentice if the Employer has a single Agreement record.
  • PICS Main: Data capture for ILR Learning Delivery FAM Devolved Area Monitoring has been added for FM35 Aims starting in 2019/20
  • PICS Main: Learning Start Date Postcode field is now visible if the PICS working date is on or after 1st August 2019 and the Aim matches the ILR requirements for the field.
  • PICS Main: “Version 2.0” has been added to the LP83 GDPR Indicator field for Welsh Learners
  • PICS Main: LARS v6.0.0 : 21 May 2019 and ORGANISATION v3.0 21 May 2019 is now available in PICS.
  • Reporting: When using the Pellcomp SMTP server for emails in Schedulable reports, a warning will now be shown if not using a “” return address.
    It is also no longer possible to save Email Server settings with a blank return address.
  • Reporting: Delivery Location Postcode has been added as an analysis option for the Achievement Rates report

Bug Fixes

  • Claims and Profiles: £0 TNP could cause errors in Subcontracting rate calculations. Now fixed.
  • Claims and Profiles: The FM36 Reconciler was not populating learner details for items appearing on the ESFA not PICS sheet for some learners. Now fixed.
  • CRM and Applicants: Configuring CRM Activity Visibility could give an error when adding User Groups. Now fixed.
  • CRM and Applicants, eApply, eAssessor, eRecruit, PICS Main: There was an issue where Mandatory UDFs without any questions were unable to be saved. Now fixed.
  • CRM and Applicants, PICS Main: There was a bug that caused UDF groups to sometimes appear in an incorrect order. Now fixed.
  • Hosting: There was a bug causing the new hosting portal user table to not show in Internet Explorer. Now fixed.
  • Imports and Exports: ILR Employment Status records with Employer Details recorded for non-Apprenticeship programmes could result in duplicate Employment Status records being exported, triggering rule R97. Now fixed.
  • PICS Main: A clear error message is now shown when trying to delete a qualification that is being used as a learner’s prior qualification.
  • PICS Main: Recording half day attendance could cause a trigger failure. Now fixed.
  • Reporting: Turned on ASLR for pcRepServ.exe
  • Reporting, Surveys and eSurveys: Charts on the UDF Builder were showing only the code as labels for drop down list type questions. Now both the code and description is used.