New Features

  • eAssessor: eAssessor mobile will now include learners who are set in any one of the 5 main learner officer roles for users with permission to see those learners in eAssessor.
  • eAssessor, eEmploy: A new Survey Answers page is available within eEmploy, which displays all surveys which the learner has completed.
  • PICS Main: A new extract of the OfQual register is available – taken 29/08/2018


  • AdHoc: It is now possible for users with the Database Administrator permission to view all stored queries.
  • CRM and Applicants, eEmploy: Added Send & Close button to CRM Email and SMS activities.
  • CRM and Applicants, PICS Main: The send email feature in the PRaP Checkbox report is now implemented for JCP Notifications.
  • eAdmin: More transitions are now available for debit payments within eAdmin. It is now possible to transition expected payments to ready to pay, revert any payment to expected, and cancel any payment prior to being paid.
  • eAssessor: We now display the user who uploaded each evidence file on the evidence list and evidence file details screens.
  • eEmploy: The Gained Employment wizard now defaults information from a selected vacancy application into the Organisation edit form.
  • eEmploy: An option has been added to the eEmploy section of PICS Configuration to enable Learner Document Type selection for file attachments.
  • Form Capture App: Added a forms admin page to FCA for Android and iOS.
  • PICS Main: When showing the calculation for apprenticeship payments, we now take Learner LDM codes into account.
  • PICS Main: Special Filters on the Learner Selection now include options for all Funding Models
  • PICS Main: Improved time input mask and logic on the contact hours form.
  • Reporting: Subcontractor code & name output has been added to the occupancy report.
  • Reporting: It is now possible to select the Provider Specified Learner Monitoring Information as an analysis option in the achievement rates report.
  • Reporting: Learner ident is now included in the breakdown tab on the Learner Achievement Rate report when “Include all Breakdowns” is enabled
  • Learner Contract code has been added to the list of optional outputs on the Claim History report.outputs.
  • Reporting: Ethnicity description has been added to the Ofsted 2017 Interactive and Raw data report.
  • REST API: Added the ability to insert learner qualifications using the API. Please see your API documentation for details.
  • REST API: Added the ability to update learner qualifications using the API. Please see your API documentation for details.

Data Patches
These are changes to the PICS Database structure to support future features. When they are available they will be announced as New Features or Improvements in the relevant Release Notes.

  • PICS Main: Optimising indexes have been added to pcPlan.Status and pcSurvey.CaptureMode.
    pcFileSt and pcClHsHs will be packed to remove deleted records and memo blocks to optimise file opening times and backups sizes
    A SysFlags field has been added to pcProv.

Bug Fixes

  • Claims and Profiles: The Subcontractor Reconciler was displaying a combined subcontractor rate for Training and Assessment when using split rates. Now fixed.
  • Claims and Profiles, Reporting: The Learner Status report was combining multiple episodes for a single learner’s FM36 apprenticeship programme into a single record in the report. Each episode is now displayed as a separate record in the report.
  • CRM and Applicants: Importing new LRS PLR qualifications in CRM would result in the title displaying in red with the title “Unknown”. Now fixed.
  • eAssessor: If a contact hour record was added to a learner who started today, it could cause a divide by zero error. Now fixed.
  • eEmploy: “IWS Officer” was hard labelled in the gained employment wizard. Now uses the correct officer soft title.
  • PICS Main: Clicking “Create Loan Payment Records” on an Advanced Learner Loans learner on the ILR form then changing tabs could result in an error. Now fixed.
  • PICS Main: Creating a Private (PRIV) learner linked to a Qualification Plan with a Training Group set would not set the group correctly on the new learner screen. Now fixed.
  • Reporting: The Learner Status report was not displaying forecast achievement payments correctly in period 12 when a learning aim has an unknown outcome. Now fixed.
  • Reporting: There was a bug that sometimes caused the 2017 Achievement Rates Summary to show the wrong number of included and excluded learners. Now fixed.