New Features

  • CRM and Applicants: GDPR Tools for managing Soft and Permanently Deleting, Archiving, & Anonymising Officer records are now available from the main Officer view in CRM.
  • eDashboard: Off Job contact hours have been added to the Trainee List widget to show actual, planned and difference in minutes for all recorded contact hours & contact hours to date
  • Hosting, PICS Main: When using Pellcomp Hosted PICS, importing files will now restrict to only those files available in your file drop folder and not allow navigation to other folders on the hosting environment.
  • Misc Tools: Menu items in Software Updates have been rearranged and default items removed.
  • Reporting: A new report type “App Financial Employer Anomalies” has been added to the audit report.


  • AdHoc: Selection criteria resulting in > 5,000,000 rows were very slow to read the identifiers, this has been improved.
  • Course Manager: When creating/editing a Course Instance, we will now validate that an end date must be specified. Additionally, batch enrolment of Learners/Applicants onto a course will now have the start course date default to today on opening the form.
  • CRM and Applicants: There is a toggle on the CRM ribbon to show or hide soft deleted applicants.
  • CRM and Applicants, eEmploy: There was an issue with formatting Addresses in mail merges. Now fixed.
  • CRM and Applicants, PICS Main, eRecruit: Improvements to validation of Allowed and Preferred Contact methods for Learners, Applicants and Officers.
  • eEmploy: We now check if there is a valid Licence for eEmploy before allowing access to the webapp.
  • Hosting: There was an issue trying to load Hosting when FileDrop was unavailable. Now Fixed
  • PICS Main: We have now added the ability to open a learners record from the SLC Loan Reconciler. A button has been added to the Learners Details / Attendance Worklist Details section allowing you to do so.
  • PICS Main: Learning Difficulty and Disability codes exported to OneFile are now calculated from the current Primary and All LLDD fields on export rather than taken from the historic LD/DS fields.
  • PICS Main, eEmploy: PRaP Opportunity Code and Payment Group can no longer be edited from within eEmploy. Enabling Referral Date and Employer Reference to be edited from eEmploy is now set within PICS Configuration.
  • Reporting: The plan elements tab of the contracts report now shows the awarding body of a qualification
  • Reporting: 2 new optional output fields have been added to the Course Manager Attendance report from Scheduled Reports to include Client Funding Organisation and Client last positive attended date.
  • Reporting: Achievements Rates report in scheduled reports now has the option to remove the report banner.
  • Reporting: In the new Reports Switchboard the Occupancy and Trainee Payments reports only showed up if the user has access to more than 1 Funding Organisation. Now changed to always show.
  • REST API: Trainees are now filterable by PO Number.

Bug Fixes

  • AdHoc, Reporting: Scheduled AdHoc to MSSQL was creating the view of the inserted data with the same name as the table, and was unable to output Boolean fields, which corrupted the output script. Now fixed.
  • AdHoc, Reporting: MSSQL outputs with > 100,000 rows could result in data truncation errors. Now fixed.
  • Claims and Profiles: Classroom Learners were not appearing on the Funding Calculator Occupancy report under the achievers tab. Now fixed.
  • Claims and Profiles: The Planned Instalments and Applicable Cap Band displayed in the FM36 Funding Details report were not correct where there was a change in Total Negotiated Prices. Now fixed.
  • Claims and Profiles: The FM36 Calculation Details report was displaying the incorrect value for the Additional Expected Employer value when there had been a break in learning. Now fixed.
  • Claims and Profiles: The FM36 Reconciler previously updated claim history in PICS where the apprentice’s ACT in period was 1 or 2, this has been changed to only affect apprentice’s who are funded via ACT = 1 for the given period. This fixes an issue where co-invested learners were modified to levy payments in PICS.
    Any claim records that have incorrectly been updated in the past can be restored by re-finalling claims.
  • Course Manager, PICS Main, eTutor: There was an issue where dormant attendance statuses were shown in a learner’s course attendance report. Now Fixed
  • CRM and Applicants, Claims and Profiles: Derbyshire Network Invoicing was incorrectly including Employer Incentive payments. These have now been removed.
  • eApply: Files would not be uploaded and correctly linked to the applicant signing up. Now fixed.
  • eEmploy: If there was an error when attempting to show the error page, the user would not know the error code to report to support. Now fixed.
  • eRecruit: There was an issue where we wouldn’t show the site list when creating new companies or contacts. Now fixed.
  • Imports and Exports: The Welsh LLWR Exporter would cause an Out of Memory error when run with large numbers of records. Now fixed.
  • PICS Main: Selecting the “More Info” button from the New Import Question window for Learner Sign Up forms was resulting in an error. Now fixed.
  • PICS Main: The new authentication methods in the main PICS login now provide better error messages to users with details including when they have failed to log in too many times and where the configuration is enforcing Active Directory authentication but the user’s account name contains no domain information.
    The new authentication method now correctly uses the Default
    User Domain settings in place in Pellcomp hosting environments.
  • Reporting: The Course Manager Attendance report from Scheduled Reports was including session attendance records with a status of dormant, these are now excluded from the report.