The latest release of PICS, version 15.30.006.00, contains a software error that affects adding new learners. Until we have prepared an emergency fix, please do not add any new learners as their record will be left in an undesirable state.
The error in question is ‘Error 5147: Constraint violation while updating column IDENT’.
We are working on a fix for this as a priority, and an update will be issued soon. Whilst we deal with this issue, our software updates site will be locked.