PICS 15.30 release and update information

PICS 15.30 for 2019/20 is due to be released on the afternoon of Tuesday 13th August. We’ll publish another blog post once the software is available, although you don’t have to update straight away. We recommend you try to ensure you get as many of your 2018/19 starters and leavers processed before upgrading, as there will be extra steps required for these if you are on 15.30. For more advice, see our PICS Main Changes 2019/20 guide.

When you’re ready to move up to PICS 15.30, the steps for doing so will depend on whether your software is on our Skills Hosting platform or your own servers… 

Updating to PICS 15.30 where the software is on your own servers: 

There’s not much change here – when you’re happy you’ve done as much 2018/19 data entry as you can, follow your normal process for updating PICS. As with any update that contains a database patch, be sure to stop any PICS web applications and put Scheduled Reports into maintenance mode (if you use these additional options). You may wish to refer to our online help guide for Running Software Updates

Note: Having updated your software, when you first log in to PICS the 15.30 data upgrade and migration will start, and this could take up to 30 minutes. Do not attempt to stop the upgrade process or you could corrupt your data. 

If you need further guidance, or encounter any issues, please contact the Support team via support@pellcomp.co.uk or call us on 01603 492620. 

Updating to PICS 15.30 where the software is on our Skills Hosting platform: 

Customers on our Skills Hosting platform are used to having updates run automatically overnight, but to allow you to decide when is the right time for your business, it’s necessary to opt-in to receive 15.30 updates. When you’re happy you’ve done as much 2018/19 data entry as you can, please follow these steps… 

  • Start PICS as far as the logon screen 
  • Go to the Tools menu and select Software Updates 
  • When the Software Updates screen appears, click on the Main menu 
  • Move down to Maximum Updates Version 
  • Select ‘Increase updates major version limit to 15.30’ 
  • Now close the Software Updates window

After following the above steps, your software will be updated as usual overnight and the upgrade patch should also be run.  

Note: If for any reason the patch didn’t run automatically overnight, when you first log in to PICS the 15.30 data upgrade and migration will start, and this could take up to 30 minutes. Do not attempt to stop the upgrade process or you could corrupt your data. 

If you haven’t already opted in to 15.30 updates, we’ll turn back on automatic updates for you on Tuesday 27th August, so you’re on the correct version of the software to be able to submit your R01 export. 

If you need further guidance, or encounter any issues, please contact the Support team via support@pellcomp.co.uk or call us on 01603 492620. 

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